POLICIES

PAYMENT POLICY

We accept payment via PayPal. By PayPal you pay securely with your PayPal balance or credit card, without exposing your financial information to us.

All orders are processed after payment is confirmed. Handling time is 3 business days. We only ship to PayPal confirmed address, as a default. In any other case please contact us.

 

PRIVACY POLICY

 OXHORN DESIGNS is committed to protecting your privacy. We never sell, trade or otherwise transfer our customers’ personal information to outside parties, under any circumstances. If you subscribe to our mailing list we may use the information you choose to provide in order to update you with new items and offers that may interest you. In order to remove all online account information from our mailing list or database, simply send us an email to info@oxhorndesigns.com using ‘unsubscribe’ as the subject line.

Please be aware that we may save and maintain information about sales transactions in order to service those transactions, and for the purpose of record keeping.

Similar to many websites, we use cookies to simplify your browsing experience and gather information about visits to our website. As an example, we use cookies in order to help our website remember and process any items in your shopping cart. Our website also uses cookies to help recognize your preferences based on your site activity, which allows our website to give you an improved online experience. Cookies are also used to compile data about site visits and traffic so we may improve our online presence.

Using your browser settings, you can opt to be informed by your computer every time a cookie is issued, or you may opt to turn off cookies altogether. However, if you turn off cookies, it may negatively impact your website experience.

In the event that we make changes to our privacy policy, those changes will be posted on this page. 

 

QUESTIONS AND FEEDBACK

We love to hear from our customers and we welcome your comments and questions, as well as any concerns you have about privacy. Please contact us at info@oxhorndesigns.com with any feedback pertaining to privacy, personal information, or any other issue.

 

WARRENTY

We vouch for the quality of our products and offer a repair service for 12 months period. With any problem and before returning your item, please email us. Shipping cost will be paid by the buyer.